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Why do I see busupport.com on my bank statement?

If you see busupport.com on your bank statement, it is because you have purchased a membership with bookunwind.io. You have received a welcome e-mail with login credentials to bookunwind.io after the initial membership purchase. Please check your inbox for that email.

Find your membership

If you have any questions please contact our team.

Find answers to frequently asked questions here

BookUnwind is 'n aanlyn biblioteek, geskep om gebruikers in staat te stel om e-boeke te lees waar ook al hulle is. Die boeke in ons versameling is hoofsaaklik gefokus op praktiese kennis, en ons het 'n groot verskeidenheid van selfhelp titels wat 'n verskeidenheid van onderwerpe dek. Nie nodig om jou boeke te pak elke keer as jy reis nie. BookUnwind is toeganklik vanaf enige elektroniese toestel met internettoegang, soos 'n rekenaar, skootrekenaar, slimfoon of tablet. Selfs sonder internettoegang kan die gebruiker ons boeke lees as hulle dit eers aflaai. Ons het 'n slanke koppelvlak gebou wat maklik is om te navigeer, so dit is maklik om vir jou gunsteling titels te soek en dit af te laai (as jy wil) met net 'n klik.

If you see busupport.com on your bank statement, it is because you have purchased a membership with bookunwind.io.

You have received a welcome e-mail with login credentials to bookunwind.io after the initial membership purchase. Please check your inbox for that email.

There are several ways in which you can cancel your membership on our website:

- Log in to your account, go to your Profile, and click “Cancel Membership” button

- Go to “Cancel Membership” page of your account and click the “Cancel Membership” button

- Cancel it directly through this support page. To do this, go to the section titled “Find Your Membership” and enter your email and the last 4 digits of your credit card in the dedicated fields. Click the “Search” button, and you will easily find your membership. Then, click the offered “Cancel Membership” button

- Simply contact our support agents and request membership termination


If you have issues finding your login credentials, please contact customer support.

Email: [email protected]

Phone: +44 1623 272435

welcome.Customer support is open Monday to Friday from 08.00 AM - 23.00 PM (Time zone: +2 GMT) and will do our best to guide you and answer your questions within 48 hours on weekdays and we are closed in the weekends.

An invoice is created whenever we bill your credit card, and you can look for it under 'My Account > Orders'.

Yes, we offer a 100% refund guarantee on all orders where you request a refund within 14 days of the purchase.

We hope you will love everything that you order from us but if something isn’t quite right, you have 14 days to request a refund under the refund guarantee. All other cases have to be reviewed by the customer support team, and a decision is made on a case by case basis.

To request a refund, please contact the customer support team.

Email: [email protected]

Phone: +44 1623 272435

welcome.Customer support is open Monday to Friday from 08.00 AM - 23.00 PM (Time zone: +2 GMT) and will do our best to guide you and answer your questions within 48 hours on weekdays and we are closed in the weekends.

Contact us